Privacy Policy

Ormond Ballet ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our studio, website, and communications.

Information We Collect

We collect information you provide directly to us, including:

• Full name and the names of students in your care
• Phone number and email address
• Billing and payment information
• Enrollment, class registration, and attendance records

How We Use Your Information

We use the information we collect to:

• Process enrollments, trial registrations, drop-in bookings, and private lesson reservations
• Send transactional SMS and email notifications related to your account, including enrollment confirmations, class reminders, invoice notices, and account balance updates
• Process payments and maintain billing records
• Communicate with you regarding your student's participation at Ormond Ballet

SMS Communications

Clients who opt in through our registration forms consent to receive SMS text messages from Ormond Ballet. These messages are transactional in nature and relate directly to your account and registrations. SMS consent is optional and is not required to complete enrollment or registration. Message and data rates may apply. Message frequency varies based on account activity. You may opt out at any time by replying STOP to any message or by visiting ormondballet.com/sms-opt-in. For help, reply HELP or contact us at [email protected].

We Do Not Sell Your Information

We do not sell, trade, rent, or share your personal information with third parties for marketing purposes. Your information is used solely to operate and improve our studio services. Mobile phone number opt-in data and consent to receive SMS messages will not be shared with any third parties or affiliates for marketing or promotional purposes.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Payment information is processed securely through Square and is never stored on our servers.

Third-Party Services

We use trusted third-party services to operate our studio, including Square (payments), Twilio (SMS), and Google (email). Each of these providers maintains their own privacy practices.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
Ormond Ballet
[email protected]